Looking for HUMAN Customer Support? Give Aweber another try. Years ago, I used Aweber and suggested it to all my coaching clients. Wanting more "fancy" features, I moved over to Active Campaign, only to find that even sending an email was so complicated I needed to hire a third-party A/C professional to get it done. Three years later, I moved to Siteground web hosting and their coordinating email services. Lots of hoops to jump through to reach a Customer Support person, though their mechanized "support" was always available. Who wants AI support? Not me! So now I'm back at Aweber, where--on my first try--I reached a HUMAN (named Mary H--go, Mary!) who 1) answered my phone call, 2) had a great attitude, 3) helped me get reacquainted with Aweber's infrastructure, and 4) walked me through the entire set of steps to publish my first email. Stupendous! If you're paying big bucks for your email service but don't want to be forced to speak with a MACHINE...if you want one-on-one assistance from a PERSON, do what I did...give Aweber another try. You'll be glad you did! Patricia

Absolutely wonderful. A phenomenal support team, they stay on with me for hours and hours and helped me through multiple difficulties. Very impressed that an internet software company has such a conscientious and helpful customer support team. Special shoutout to Mary & Kervin, they are just the BEST.

Mary was incredibly helpful. Here experience really shines... Thanks Mary... I appreciate you!

Wil P took of me very quickly. Very Happy with the service!

Mary was very knowledgeable, she explained everything to me in a very nice and patient way!

Thanks so much for the excellent customer service! Will was so helpful!

Amanda continues to be extremely helpful by answering my most complex or simple questions. Thank you Amanda

Helpful advise and action to help me out.

Will was very helpful and took care of the questions I asked

I’ve been working with Aweber for 11 years, slowly building my email list. I’ve always received help whenever I needed it. They have improved a lot over the years. Recently I wanted to work with Aweber also in Hebrew, but came across a problem with the language direction. Michelle from the Aweber team solved the problem quickly and easily by creating a special template for me. I definitely recommend working with Aweber for email automation.

I've been with Aweber for several years now and I'm very. happy with them in the last six months more than the previous time I never used them that much, but I am now and they're very much have a great support team and they're there willing to help you if you have any problems. I've just had a situation that a couple weeks ago that was straightened out quickly and. help me to understand what I need to do to get things done. Aweber is a great company because of the support and the caring of the team.Tthanks Aweber and Amanda the last person that I tlaked with support team

AWeber is an amazing platform with top-notch support. Customer Solutions Specialist, Emad was incredibly helpful, he resolved my issue quickly and made the whole process smooth and easy. Great experience all around!

Will P was AWESOME!! Helped me in record time

The best Customer service and very professional

Just had such an awesome customer experience with Amanda W. Don't you love it when you are heard, understood and find a solution to the challenge? I have been using Aweber since 2016 and I can highly recommend it.

I found the chat support brilliant. Justin in particular gave me so much time to ensure I had everything set up correctly. Thanks Aweber. I'm really happy I moved to you

Will P did an excellent job today with helping me remove a duplicate account.

So much easier asking a real human expert questions I absolutley hate talking to BOTS. Michelle was great she actioned my request with no problems or delays. Keep real people in jobs get rid of the bots and we will all be happier.

I had a billing issue with my account and I got help from Michelle K. to sort it out. Thanks Michelle. I find that Aweber is a great Email Marketing Service, I've tried a few different ones over the years, Aweber is the best one for me, thanks Aweber.

Thanks to Will for providing his outstanding service adn fast resolution.

Always a pleasure to deal with Weber staff. Love these guys! The platform and system is wonderful as well.

I had a great experience with AWeber’s customer support, and I want to especially highlight Emad E for his outstanding assistance. He treated me with patience, professionalism, and genuine care. Emad not only answered all my questions clearly but also guided me through the process in a way that made everything easy to understand. It’s rare to come across such dedicated support — thank you, Emad, for going above and beyond! Highly appreciated.

Very helpful live chat with Miss Mary H.!

Awsome customer service and this Agent greate Will P.

esperienza positiva ringrazio Amanda H. per l'ottimo supporto

Will P. was a great help. He answered my question at the level to which I could understand. I appreciate his knowledge and professionalism.

I’ve been using Aweber for a while now, and I can honestly say it’s been an amazing experience. Their product is so easy to use, even for someone who isn’t super tech-savvy. Setting up campaigns, automations, and managing email lists has never been easier! What really stands out, though, is their customer support agent one of them, Will.P, was helpful. It's rare to find such great service these days, and it’s made my experience with Aweber even better. Highly recommend for anyone looking for an intuitive email marketing tool with top-notch support!

We've been using Aweber for many years. It does exactly what it needs to for us and the support is always available and prompt.

Will P was awesome in helping me merge my mail lists. It was very complicated for me, but he stuck it out until we finished.

Support reaction is extremely fast and helpful

AWeber is the perfect email service provider. It has everything you need for your business, and the customer support is fantastic. Thanks for everything Will P.

Fast and accurate help

I super appreciate the Live Email Expert support. Will B. was great!

Michelle was so helpful answering my questions and was a pleasure to work with.

Will P. was so helpful and patient with my technical challenges. I feel like I learned quite a bit on the assistance call. Thanks so much

I had an issue with DMARC record not resolving on a new list. Will P. (AWeber) was very helpful, professional yet friendly and walked me through troubleshooting the issue on my hosting zone records. He was very patient, helpful, and stayed with me until we applied the solution, it was tested and the issue was confirmed to be fully resolved, much appreciated.

Amanda was super helpful in answering few of my queries related to AWeber. I have been using AWeber since a few months now and my experience with their customer support and email marketing is never less than awesome.

great services and support, Amanda is great! a bit difficult with importing lists bigger than 10-15k contacts, but overall good platform!

10+ years with Aweber. The support is always 5 Stars! Amanda recently handled a question almost as fast as I could type it. Crazy good company and people.

Mary H helped explain how to use Web Push for websites I have. Truly wonderful to learn how to use Aweber at a level that will increase productivity.

Amanda W. assisted me today, and she was awesome. AWeber always have great support

Will P. was very helpful – quick, while taking the time to figure out what exactly I was trying to do.

I'm very happy with Aweber services and support team. Today I encountered some technical issues and Dinah D. was extremely helpful and solved them all. :-) Highly recommend!

AWeber is new to me. It was recommended to me by a few friends who love it! I had an issue that I couldn’t figure out on my own. I called AWeber and got Mary on the line. She was so patient and helpful. She fixed my problem and walked me through different steps. I really appreciate the time she spent answering my questions.

Shoutout to Will P from Aweber Customer service for top notch support! Thank you.

Aweber is a great platform! Will P. was amazing when it comes to customer support.

Today I was able to get help on the phone with Matt S, an AWeber customer service rep! Matt was very knowledgeable and helped me quickly to get the answers I needed. I have used AWeber for over 10 years and they are always ready to give support if needed by chat, email and phone. For years I have mentioned to my colleges that AWeber is far above any other email and automation system I have have used. or researched. AWeber is an excellent email service for new and seasoned businesses to stay in contact with clients. It is an easy system to use, and I have recommended them for years. AWeber is always improving their service and I recently phoned in to receive help setting up contacts from my Facebook Business Page. Matt was so knowledgeable that he suggested a completely different idea to capture Facebook emails into my AWeber lists that I had not thought of. Matt was patient and creative. He listened to me and came up with a perfect suggestion personalized for my business. He helped me with tags to reduce the number of lists I need in order to organize and personalize my clients and subscribers. I am always amazed at the personal and professional service that is offered by AWeber. This service saves me time which in so valuable. I find the cost of AWeber to be very affordable, especially since they offer so much in order to eliminate the need for having many other services to build my business!

Mandy was very friendly, I could tell she really wanted to assist me in walking thru setting up my email!

Always a great experience, great delivery rates, and very kind helpful support team!

Kervin has helped me a few times now & his explanations and advice is always spot on.

Their customer support, Amanda was very helpful.

Will P. was very helpful in resolving my website issue.

I'm new to the platform and will be glad that I joined. Thank you Will P., for all of your help!

I am a newbie and was introduced to online marketing and using Aweber autoresponder that will render my job easier and efficient. Being clueless and helpless on the use of the software, I sought the help of Aweber's customer service officers. A Mr. Will P. was assigned to assist me. It must have been a long and tiring 2- hour dialogue that could have strained even the most patient person. On the contrary, Mr. Will was poised and calm and always anticipated the next question and even filled up the nexessary details for me. He was dedicated to assist me fully in the area that I needed help. The novice I was at the beginning had come away as a more enlightened person after this livechat. I really appreciated his assistance. Thank you very much, Will. From: Andrew Cheng

Mandy K at AWeber was very helpful in migrating/importing my subscribers from one email provider over to AWeber. She was very pleasant, knowledgeable and proficient. The process was extremely smooth and simple and saved me a tremendous amount of time and energy.

Easy experience, chatting to a human, that was very helpful, it excellent CS, when you are moved from AI to a Human ASAP, and was able to help immediately, very thank you for signing up with Aweber, I am finding the application super easy and helpful. Sharen Ryan

Great support team. Michelle was very helpful in getting my landing page up and running!

Amanda was great, she found my issue and resolved it immediately. Thanks Amanda you are awesome 👍 👍👍👍

Will P was graet. He answered my chat immediately and took care of my challenge immediately. I wish other online platforms worked as well! Thank you aweber amd Will P.

Broadcast Email feature which is great sending one-time emails to a large list of customers, like promotions, newsletters, or important updates. Mary H is awesome to work with and she will answer any questions you have!

AWeber - la Rolls-Royce des autorépondeurs - conforte sa réputation en se dotant de multiples fonctionnalités nouvelles, intelligentes, performantes et pratiques. J'ai la chance de travailler avec Justin R. (AWeber Support) qui accepte de communiquer en français avec moi et qui m'aide à surmonter mes incompétences en langage informatique et en anglais technique. Bref, AWeber est aussi indispensable qu'incontournable. Faites confiance à cette entreprise et à son équipe, vous ne le regretterez pas. À toutes et à tous je souhaite le meilleur. Hervé

AWeber has been amazing! I have used them for years. Their customer support is so helpful - especially Daquine!! Daquine, thank you for your expertise, kindness, professionalism, and knowledge. You deserve a raise!!

Thank you Will P. for the 'Top Notch' assistance you so professionally provided, for your kind patience in my behalf while learning this great platform. AWeber is up there with the 'Best of the Best' in the platform it offers for success along with the phenomenal customer service I've always and only experienced when needing assistance from them. Thank you, again! 💞🌟🔥🌹💯

Quick, friendly and professional help to include links for step-by-step support.

"Mandy was amazing, she helped me fix my problem with how I had a system set up and even offered followup support after. She made my day!" - Abby Gooch, Founder Of Life Force Connection & One Heart Global

Hi, I experienced a serious issue with my email, and Michelle was incredibly fast and efficient in resolving it. I truly appreciate her help—thank you very much!

Thank you Will P. for the 'Top Notch' assistance you so professionally provided, for your kind patience in my behalf while learning this great platform. AWeber is up there with the 'Best of the Best' in the platform it offers for success along with the phenomenal customer service I've always and only experienced when needing assistance from them. Thank you, again! 💞🌟��🌹💯

I’ve been using Aweber for a while now, and I can honestly say it’s been an amazing experience. Their product is so easy to use, even for someone who isn’t super tech-savvy. Setting up campaigns, automations, and managing email lists has never been easier! What really stands out, though, is their customer support agent one of them, Amanda. W, was helpful. It's rare to find such great service these days, and it’s made my experience with Aweber even better. Highly recommend for anyone looking for an intuitive email marketing tool with top-notch support!

This platform is so easy to use and the service is phenomenal. Any issues I have I can pop into the chat and speak with a representative. Amanda just helped me with 2 issues today and was so l kind and thorough!

Hi, Will P. was extremely helpful solved my problem the first time. great work Will.

Michelle did an excellent job in helping me, you have a excellent support system.

Will was a knowledgeable and helpful resource and helped me resolve my issue quickly. He was careful to alert me to next steps ahead of time so that I didn't click through an unintentional step. He was cheerful and kind, and a big help. Rare to find these days!

I've used AWeber since 2010 or so. They have everything I need and it's easy to come up to speed. I tried some free programs recently when adding a new account for a different purpose. The free ones may have had what I needed, but the instructions made it impossible to figure it out. AWeber's service is great, too. They always have an answer, and usually it's quick. Justin R. just helped me out. I think my question was a little obscure but he knew just what I needed immediately.

Dinah of aWeber did a great job in helping me understand an email issue that was new to me. She solved it in one short chat. Excellent experience.

I love AWeber! have been using their services for 10 years now. Great customer service! Dinah D just helped me troubleshoot some optin forms step by step! thank you!

Thank you Mandy K at Aweber highlighting Aweber business features. She shared key tips on how I can grow my business efficiently using Aweber, an eCommerce platform like Stripe and my website or social media presence.

I am a new AWeber customer, but I am absolutely loving the customer service & all the awesome tutorials & resources available -- really beginner friendly! Pure quality & worth every penny. Justin R. via the customer service team was so helpful when I had my first set of questions. I look forward to continued use! :)

Very helpful, informative, and patient agent. Thank you.

Quan’s support for Aweber was responsive and knowledgeable, ensuring smooth setup and execution. Highly recommended for anyone serious about email marketing!

Amanda W. and the rest of the AWeber team has taken care of me for years. Thank you for all of the great support!

I've been with Aweber for years now and have found them very proficient at their services and how they have sice they were relatively new been able to stay up with thetimes andprovide excellent products and services that really match their standard of meeting their customer needs in all aspects of their productivity. Only just recently Justine one of the support team was very helpful and proffesional in the way she helped sort out my query. I would highly recommend Aweber if you are looking for a platform which has everything that caters for your email marketing and small business online needs Greg Clarke long time customer.

Heather B from AWebber has been exceptionally helpful. Many other companies would have ignored my financial changes, yet AWebber quickly and easily fixed the issues and worked with me to make better arrangements. They have also helped me previously with my online set up and funnels. I look forward to working more with AWebber.

Thank you so much Will.P . You have been great help.

I had an excellent experience with Aweber's customer care, thanks to Michelle K. She assisted me with kindness, speed, and effectiveness. Her support made the entire process smooth and stress-free. I truly appreciate her help and highly recommend the service!

Michelle K. was great. Helped with my problem right away.

Michelle K. was awesome, pleasant, knowledgeable, efficient and resolved my request in a very timely manner. It is always great to do business with Aweber because of that frontline staff the have.

Good service.

Fast Response and great customer service.

I'm a small business owner who uses AWeber for my newsletter for my community and clients. Every time I call their customer service they are patient, knowledgable and helpful in finding solutions, and improvements to what I need to be successful. I've been with other email providers and I've yet to find such easily accessible support than the folks at AWeber. Today I had an issue with the connection between my sign up form and my AWeber account. I connected quickly with their customer service phone number and spoke with Mary. She was amazing. She calmly took me through the process to not only fix the problem, but also improve the experience for my new subscribers. Thank you Mary and to the AWeber team. It felt great to know that my problem was completely resolved. Mary even introduced me to their community forum where I can now meet other users and get ideas on how to improve my experience with AWeber. I'm so glad I changed my provider to AWeber.

kervin j was polite with quick response which solves my issue.

I want to buy Mary at aWeber a Wonder Woman shirt!! She deserves it! She solved an issue we were having with our emails going out. Not only did she solve it, but helped us set up new templates. She was not only helpful but kind and patient! Thank you!!

I LOVE Aweber! What I love about Aweber is that I can hop on the phone and get the best customer support to fix any issue or struggle that I may be coming across. First off I’m I’m not computer savvy and I’m coming from another platform “Kit” and to fix one issue it took hours and hours if not days or weeks to solve one issue because there was no telephone customer support service, there was only email support. AWeber on the other hand, is very user-friendly and I love that I can do everything all in one platform. From email marketing, landing pages to funnels and cashing out a sale! Easy tag and segment component too. Today I had the pleasure of working with Michelle K. and matter if I call and it’s someone else they’re equally all super friendly and helpful! Thank you for making my business life and needs a lot easier!! Rose

excellent service and help even with questions that I did not know how to explain due to lack of familiarization and knowledge of technology, thank you so much Daquine/Quan

Quan was pleasant, prompt and effective. Got the job done, quickly and very professionally!

Daquine helped me with solving multiple issues today! Very knowledgeable and helped me a lot. Very good friendly service. Thank you!

Daquine/Quan was invaluable in helping me navigate what I needed to edit to finish my landing page; create an active campaign; and what I needed to communicate with my domain host. I had already watched some videos, but these questions were specific and cookie cutter answers would not work. Thanks so much for your help!

Great work Mandy - enjoyed working you today! Excellent use of my resources - made a true difference. Easy to use and integrates with other products I already won. Working with AWeber for 12 years now.

aWeber has been providing excellent service for our yoga school for the past five years!

Justin R. is a great ally of service

Daquine/Quan of aWeber did a great job in helping me understand an email message system that was new to me. Her answers were quick and right on point. Excellent experience.

Looking for HUMAN Customer Support? Give Aweber another try. Years ago, I used Aweber and suggested it to all my coaching clients. Wanting more "fancy" features, I moved over to Active Campaign, only to find that even sending an email was so complicated I needed to hire a third-party A/C professional to get it done. Three years later, I moved to Siteground web hosting and their coordinating email services. Lots of hoops to jump through to reach a Customer Support person, though their mechanized "support" was always available. Who wants AI support? Not me! So now I'm back at Aweber, where--on my first try--I reached a HUMAN (named Mary H--go, Mary!) who 1) answered my phone call, 2) had a great attitude, 3) helped me get reacquainted with Aweber's infrastructure, and 4) walked me through the entire set of steps to publish my first email. Stupendous! If you're paying big bucks for your email service but don't want to be forced to speak with a MACHINE...if you want one-on-one assistance from a PERSON, do what I did...give Aweber another try. You'll be glad you did! Patricia