Lauren is my go-to UX Writer for any project that needs to become alive by connecting our users with a compelling narrative. She helps bring together the whole User Experience with magical stories. As a Head of Design, I worked with Lauren on several projects throughout my career. Her knowledge in many areas allows her to go deeper into any subject. She has a great understanding of the business and always takes a user-centre and detailed approach. If you're looking for an exceptionally skilled UX writer, I will contact Lauren. To top it up, her experience in branding allows her to add magical touches with the correct tone of voice that makes the whole experience shine. I'm always, always, impressed with her work.

Lauren is a delight to work with. She's kind, caring, empathetic, and has excellent editorial skills. Her personality traits extend to her work, and as a result, the people she works with. Throughout our time working together, Lauren was always patient and considerate with our clients and users, and knew exactly how to connect and interact with them. Her attention to detail is commendable too (whether it's to proofread something or test an app/website), and she has no qualms in helping others out, no matter what she needs to do. Lauren's a stellar UX writer and an asset to any team she decides to join. I loved working with Lauren and would be lucky to have that chance again!

“We have worked with Lauren for years across our product range and simply wouldn’t work with anyone else. With an innate cultural sensitivity, she is gifted with intuiting and translating our needs across languages and cultures and has helped us grow our business at every stage as we export globally- from product naming to taglines, biography writing, CRM, and customer retention and conversion. A rare and unique mind.”

Lauren was brilliant to work with. She had a clearly defined concept for the magazine. The strength of concept extended to a detailed understanding of the magazine’s demographic - who they were, what they wanted and how they would experience the publication. This gave me confidence in the project from the start. Lauren guided me through the content creation process and it was hugely rewarding to see how well issues landed with readers. Lauren has clear strengths in content creation, brand building and working collaboratively as part of a creative process. I would work with her again in a heartbeat, because of her collaborative and supportive approach and her strong judgement - I believe that any project she leads will be a success.