I’m from England, and before joining the coaching programme my biggest challenge was positioning my experience for Customer Success roles. I had relevant customer-facing B2B SaaS experience, but I wasn’t always confident about how to connect it to Customer Success, especially without having held the formal CSM title or directly owned ARR, NRR or renewals. The programme helped me get much clearer on that. I came into the sessions with very specific questions about my background, my gaps and how I should present myself, and I got meaningful answers rather than generic advice. Hearing directly from recruiters and hiring managers about what they actually look for helped me build a clearer CS story, stronger interview examples and a better understanding of how to talk about my experience without underselling or overstating it. I’d recommend the programme because it encourages you to look at your experience differently and understand what you genuinely bring to the table. The most useful part for me was being able to ask targeted questions and get practical answers that I could apply to my CV, LinkedIn and interviews. I now have a much clearer understanding of my strengths, my gaps and how to communicate both.

Noah and Jessica have put together a fantastic program to help CSMs find a job. I would say this is valuable for anyone trying to find any job! I found myself more focused on my job search and saving TONS of time just by following their advice. Before this course I was spending a ton of time applying for each position and not knowing if it was even worth my time. Now I know exactly what to do that is going to matter and I am no longer wasting my time on things that don't matter. Also, I have always been pretty bad at negotiating salary and benefits. They did a great job of coaching on how to best approach the negotiation phase. I no longer fear that I'll lose the offer or that I should just accept the first offer because I don't know what to say! If you want to get a job in this current crazy job market, you will find one faster and better with Noah and Jessica's help!

I was applying to maybe 10 jobs a week, manually, and getting almost nothing back. The auto applier took that off my plate and I started sending over 30 a week without thinking about it. The AI interview coach was the part I didn't expect. Practicing my stories out loud and getting told where I was rambling made my answers shorter and my nerves settle. Noah won't tell you an answer was great when it wasn't. If callbacks aren't coming, it's usually volume and story quality. This fixes both.

I found Noah's coaching problem to be very valuable. I feel like my resume and LinkedIn are in a much better place after their intervention. It's very exciting to see all the job applications rolling in, and I feel in a much better place than I did a month ago. Thanks!

The program really bridges the gap between wanting to do it and actually doing it. Having the opportunity to ask questions about my search efforts and bounce ideas off of professionals in the industry gave me some more confidence in talking to recruiters.